About Our Administration Staff
James McAuley - (MA, LMFT & Clinical Supervisor)
320-339-0256 | james@bridginghopecounseling.com.
James McAuley, MA, LMFT is a Licensed Marriage and Family Therapist, LMFT and LPCC MN Board Approved Supervisor. He offers individual, couples and family counseling related to various issues/concerns (anger, anxiety, communication difficulties, depression, infidelity, insomnia, trauma, rebuilding trust) . He has clinical experience working with current military members, veterans, and their families in adjusting to the challenges of military service, re-defining the “new norm” coming home from military deployment and navigating post-military life. Life can deal us unexpected, difficult, and emotionally formidable challenges, which can impact our overall mental health and relationships. Thank you for valuing your individual/relational growth and well-being by considering therapy. My hope is to empower you in your life and relationships aligning and attuning them with your values, needs, and aspirations for a full meaningful tomorrow.
Breanna Heintzelman - (MA, LMFT, CEO, Owner)
320-266-6170 |Breanna@bridginghopecounseling.com.
Breanna Heintzelman is a Licensed Marriage and Family Therapist and Certified Daring Way Facilitator offering individual, family and couples counseling. In her work, she focuses on enriching communication to foster rewarding relationships as well as to generate positive personal experiences and live a “life worth living”. Breanna is available to see clients in Buffalo. She co-facilitates many DBT skills groups, and is co-facilitating a Buffalo 8 Week Daring Way™ Group. Breanna also holds the position of Group Supervisor for Bridging Hope Counseling.
Kristy Imholte- CFO, Owner, Qualified Family & Civil Neutral
763-291-5505, option 2 | kristy@bridginghopecounseling.com
With over 25 years of experience in the mental health and chemical dependency field, I bring both heart and perspective to the work I do. My career has taken me through many roles—from direct service to leadership positions including Director of a 245G program and Chief Financial Officer—giving me a deep understanding of both the human side of care and the systems that support it. My experience also includes overseeing revenue cycle management and health insurance billing, helping organizations build sustainable practices that support both quality care and long-term success.
I am also a qualified Family and Civil Neutral (ADR), where I value creating a space for respectful communication, clarity, and fair resolution. I believe that when people feel heard and supported, meaningful progress is possible—even in difficult situations.
Throughout my career, one thing has remained constant: a strong belief in quality of care. Every person’s situation is unique, and they deserve services that reflect that. I’m passionate about building systems and environments that not only support clients, but also honor and sustain the professionals doing this important work every day.
