Payment & Billing Information

Need to make a payment or update autopay information? Simply login to your client portal.

If you forgot your user name of password, you can call 763-291-5505 to have this reset.

Accepted insurances include Blue Cross Blue Shield, Preferred One, Health Partners, Tricare (Contracted, not Certified), all BHP (Behavioral Healthcare Providers – UCare, Fairview Health Choice, Patient Choice, America’s PPO, Medica (not all providers), United Health Care, Medical Assistance (Medicaid) and some EAPs. We are not Medicare providers.  All other clients are required to make payment for sessions at the time of service.   However, your payment maybe reimbursed through Out-of-Network benefits, a Medical Flex Spending account or a Health Savings Account.  It is the individual’s responsibility to check with their insurance provider to verify their coverage prior to the start of therapy.

We require a 24 hour cancelation notice for any scheduled appointments, except in the case of a verifiable emergency.  Failure to attend a session without giving notice will result in a fee up to $100.   Canceling a session with less than twenty-four (24) hour notice will result in a $75 fee, or the cost of the full session if the agreed upon fee per session is less.

Due to changes in insurance, we do not offer a 90-minute session with insurance. 

We accept credit cards (VISA, MasterCard, American Express & Discover), checks, money orders or cash at the beginning of each session.

Fee-for-Service versus Insurance

Many people do not understand what is means to receive counseling or mental health services.  To have therapy services covered under insurance, you have to have a mental health diagnosis.  Once you have a mental health diagnosis, this becomes a part of your permanent health care record. Since you have a mental health diagnosis, the insurance company may have access to your clinical information about you to be covered.  Your diagnosis, treatment plan and case notes may be released to the insurance company if they request this information. We want to make sure our clients know the difference.  It’s great to use your insurance benefits, we also want you to understand it means you will receive a mental health diagnosis.